Privacy Policy for FogIndex

Last Updated: February 23, 2026

Introduction

FogIndex ("FogIndex," "we," "us," or "our") operates the FogIndex web application and related services. This Privacy Policy explains what information we collect, how we use it, when we share it, and your choices.

Scope

This Privacy Policy applies to information processed through FogIndex websites, applications, APIs, emails, and related services.

Information We Collect

1) Account and Identity Data

When you create or use an account, we may collect:

  • Name/display name
  • Email address
  • Authentication provider and account identifiers (managed through Firebase Authentication)
  • Account metadata such as creation time and verification status

2) Subscription and Billing Metadata

If you use paid features or trials, we may store:

  • Plan name, subscription status, trial dates, forecast/location limits
  • Stripe customer/subscription metadata (for example customer ID, price ID, billing interval)

Payment card details are processed directly by Stripe and are not stored by FogIndex.

3) Location and Forecast Configuration Data

To provide forecasts, we store:

  • Saved location information (name, coordinates, timezone, terrain preferences)
  • Alert thresholds and notification preferences
  • Location-level settings (for example active/inactive and digest inclusion)

If you choose "Use Current Location," your browser may share precise location with us, subject to your device/browser permissions.

4) Notifications and Feedback Data

We collect and process:

  • Notification preferences (for example alerts enabled, digest enabled, quiet hours)
  • Email notification data needed to deliver alerts, digests, and feedback prompts
  • Feedback responses submitted through one-click email links (including response type, click time, and optional user-agent string)
  • If you use Field Check-In in the app, we may collect optional browser geolocation (with your permission) to rank nearby locations and record proximity metadata with your response

5) Technical and Usage Data

We may collect:

  • Basic request/log metadata for security, reliability, debugging, and abuse prevention
  • Rate-limit counters tied to your account for protected endpoints
  • Product analytics events (for example sign-up/sign-in, location actions, page usage) via Google Analytics when enabled
  • Essential cookies or browser storage used for session/authentication behavior and beta-access gating

Sources of Information

We collect information directly from you, automatically from your use of the Service, and from integrated providers.

How We Use Information

We use information to:

  • Provide forecasts and app functionality
  • Deliver alerts, digests, account emails, and feedback workflows
  • Enforce plan limits, subscription entitlements, and rate limits
  • Process billing-related account state
  • Monitor performance, prevent abuse, and improve product quality
  • Respond to support requests and communicate service updates
  • Comply with legal obligations and enforce our Terms

Legal Bases (Where Applicable)

Where required by law (for example EEA/UK), we process personal data under one or more legal bases:

  • Performance of a contract (providing the Service)
  • Legitimate interests (security, fraud prevention, service improvement)
  • Consent (where required, such as certain analytics/cookie scenarios)
  • Legal obligation

When We Share Information

We do not sell your personal information. We may share information with:

  • Service providers and infrastructure partners that process data on our behalf
  • Payment and billing providers
  • Analytics and communication providers
  • Authorities or other parties when required by law or to protect rights, security, and safety
  • Successors in connection with a merger, acquisition, financing, or asset sale

Third-Party Services

Firebase / Google Cloud

Authentication, hosting, database, and backend infrastructure.

Open-Meteo

Weather forecast data used by fog scoring. Typically receives location coordinates.

Tomorrow.io

Supplemental fog/weather signal data (used for supported plan paths). Receives location coordinates.

NOAA / National Weather Service (NWS)

Official fog advisory data. Receives location coordinates.

Resend

Transactional email delivery. Receives recipient email and email content metadata.

Stripe

Subscription checkout, billing, and customer portal services. Stripe processes payment details directly.

Google Maps Platform (Maps, Places, Geocoding)

Map display, place autocomplete/search, and reverse geocoding support.

Google Analytics

Product usage analytics and event measurement.

Cookies and Similar Technologies

FogIndex uses essential cookies/browser storage for core product behavior (for example authentication/session handling and beta access). If analytics is enabled, Google Analytics may set cookies or similar identifiers.

Data Retention

We retain information as long as needed to provide the Service, comply with law, resolve disputes, enforce agreements, and maintain security and backup controls.

When you request deletion, we will delete or anonymize applicable personal data within a reasonable timeframe, subject to legal, security, backup, and fraud-prevention requirements.

Data Security

We use reasonable technical and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

FogIndex is operated from the United States. If you access the Service from outside the U.S., information may be transferred to and processed in the U.S. and other jurisdictions where providers operate.

Your Choices and Rights

  • Update account and notification settings in the app
  • Use unsubscribe/manage-preferences links in FogIndex emails
  • Request access, correction, deletion, or export of your data by contacting support@fog-index.com
  • Where applicable, object to/restrict certain processing, withdraw consent, and lodge complaints

We may need to verify your identity before fulfilling privacy requests.

U.S. State Privacy Notice

FogIndex does not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under certain U.S. state privacy laws.

Children's Privacy

FogIndex is not intended for children under 13, and we do not knowingly collect personal data from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes may be communicated by website notice, email, or by updating the "Last Updated" date.

Contact Us

Questions or privacy requests? Contact us at: support@fog-index.com